Payment Policy

This Payment Policy outlines the terms and conditions that apply to all payments made on www.4coalKings.in using the Razorpay payment gateway ("Razorpay").  

1. Accepted Payment Methods  

We accept the following payment methods through Razorpay:  

- Credit Cards: Visa, Mastercard, American Express  

- Debit Cards: Visa, Mastercard, RuPay, Maestro  

- Net Banking: From major Indian banks  

- UPI: Through supported UPI apps  

- Wallets: Select e-wallets  

- Other Payment Options: As may be offered by Razorpay from time to time  

2. Payment Security  

- Secure Transactions: All online transactions processed through Razorpay are secured using industry-standard encryption (SSL) technology.  

- Confidentiality: Razorpay adheres to strict security protocols to protect your sensitive information, such as credit card details. We do not store your full credit card information on our servers.  

3. Order Processing  

- Order Confirmation: Once your payment is successfully processed by Razorpay, you will receive an order confirmation email from www.4coalkings.in.  

- Order Fulfillment: We will process your order as per the terms and conditions mentioned in our Order Fulfillment Policy.  

4. Payment Issues  

- Payment Failures: If your payment fails, you may be redirected to the Razorpay payment gateway for troubleshooting steps. For any payment-related issues, please contact Razorpay customer support.  

- Refunds: Refunds will be processed as per our Refund Policy.